Supreme Court

SC Orders Fresh Hearing in Factory Collapse Claim Against Insurance Company: Justice Sanjay Kumar and Justice Augustine George Masih

According to a decision handed down by the Supreme Court, the National Consumer Disputes Redressal Commission is required to conduct its own independent evaluation of insurance reimbursement rather than relying just on the report of a complainant’s surveyor. The case was sent back to the court for a new determination to be made regarding the exact amount of compensation.

Current Legal Update

Can Restaurants in India Legally Compel You to Pay Service Charges?

The problem of service charges at Indian restaurants exists in a confused space between legal guidelines, industry practices, and the rights of consumers. Though restaurants have the prerogative to add service charges, they need to ensure openness and get implicit permission from patrons by making clear disclosures in advance. Consumers, for their part, need to be alert and exercise their rights to inquire and contest any hidden charges. As this issue remains ongoing, it highlights the necessity of proper communication and mutual understanding between hospitality service providers and customers.