Since the introduction of its flagship scooters, Ola Electric, a dominant player in the two-wheeler electric mobility category in India, has been confronted with an increase in the number of complaints from customers. In accordance with the Consumer Protection Act of 2019, purchasers have asserted that they have been subjected to unfair trade practices, manufacturing problems, battery failures, delayed deliveries, and poor after-sales support. In response to the thousands of complaints that have been received, the Central Consumer Protection Authority (CCPA) has issued show-cause warnings and directed audits of service centers. There have also been instances in which individual consumer tribunals have ordered refunds, replacements, and compensation for mental suffering. The nature of these complaints, the statutory structure of the 2019 Act, landmark cases, the actions done by Ola Electric, and some helpful hints for consumers who are looking for redress are all topics that are discussed in this article.